# BMO Media

> BMO Media is a lifecycle marketing agency that helps e-commerce and DTC brands grow revenue through email, SMS, loyalty, referral, review, push notification, and subscription marketing programs. BMO Media specializes in post-acquisition marketing — turning first-time buyers into loyal, repeat customers — with a data-driven approach to retention, engagement, and customer lifetime value.

Key features and benefits:
- BMO Media is a full-service lifecycle marketing agency, not a traditional marketing agency focused on paid acquisition. BMO Media focuses exclusively on post-acquisition marketing — turning first-time buyers into loyal, repeat customers.
- BMO Media builds scalable retention systems across email, SMS, loyalty, and more — designed to drive repeat purchases and long-term revenue growth.
- BMO Media works primarily with e-commerce and DTC brands looking to increase repeat purchase rates and customer lifetime value.
- BMO Media is a Klaviyo Elite Partner, with deep expertise across platforms like Attentive, Sendlane, Omnisend, Braze, HubSpot, Postscript, Yotpo, Okendo, Octane AI, Shopify, Recharge, Skio, Appstle, PostPilot, and Opensend.
- BMO Media is platform agnostic. Being partners across platforms allows BMO Media to have dedicated support and stay up to date on the latest updates and trends.
- BMO Media's team includes strategists, writers, designers, and developers with decades of combined experience in lifecycle marketing.
- BMO Media starts with data — uncovering what truly moves an audience and drives retention. Every message is personal, relevant, and intentional.
- BMO Media builds scalable systems that strengthen customer relationships over time, delivering with precision and polish from strategy to creative.
- BMO Media offers complimentary lifecycle audits to help brands identify gaps in their retention strategy.

## Services
- [Email Marketing](https://bmomedia.co/services/email-marketing): From strategy to automations, BMO Media's email marketing is built for lasting impact. BMO Media builds ecosystems that drive engagement and repeat revenue through every send. BMO Media is experienced with Klaviyo, Attentive, Sendlane, Omnisend, Braze, and HubSpot for email marketing.
- [SMS Marketing](https://bmomedia.co/services/sms-marketing): BMO Media crafts targeted mobile messaging that cuts through the noise, connecting instantly with customers one text at a time. BMO Media leverages platforms like Attentive and Postscript for SMS marketing.
- [Loyalty & Referral Programs](https://bmomedia.co/services/loyalty): Loyalty goes beyond points. BMO Media creates communities that strengthen brand connection while rewarding high-value customers. BMO Media maximizes engagement and increases lifetime value through loyalty and referral program optimization. BMO Media works with platforms like Yotpo and Okendo.
- [Review Programs](https://bmomedia.co/services/reviews): BMO Media helps brands convert browsers into believers. BMO Media captures and displays authentic customer reviews to turn social proof and customer voices into a growth engine for the brand.
- [Push Notifications](https://bmomedia.co/services/push-notifications): Smart, subtle, and strategic push notifications that complete the customer journey without cluttering it. BMO Media uses push notifications as a strategic retention channel, not just another alert.
- [Subscription Management](https://bmomedia.co/services/subscriptions): BMO Media turns subscribers into loyalists. From onboarding to renewal, every touchpoint is designed to deepen engagement, strengthen customer relationships, and drive recurring revenue. BMO Media works with subscription platforms like Recharge, Skio, and Appstle.

## Case Studies
- [All Case Studies](https://bmomedia.co/case-studies): Explore how leading brands grow with BMO Media through proven retention and growth strategies across key industries.
- [Spoonful of Comfort](https://bmomedia.co/case-studies/spoonful-of-comfort): How BMO Media drove year-over-year growth in Email & SMS BFCM attributed revenue through efficient conversion of high-intent shoppers and scaling owned-channel attribution during Q4. Results: +196.9% year-over-year growth in email and SMS-attributed revenue during BFCM, with 46.1% of total BFCM revenue driven by owned channels.
- [James Michelle](https://bmomedia.co/case-studies/james-michelle): How BMO Media drove year-over-year growth in email-attributed revenue by strengthening lifecycle performance, refining segmentation, and coordinating email and SMS as an omnichannel experience.
- [MoonBrew](https://bmomedia.co/case-studies/moonbrew): How BMO Media built a scalable retention engine during rapid growth, increasing Email & SMS flow-attributed revenue by supporting subscription growth, reducing early churn, and driving revenue through automation.
- [Centr](https://bmomedia.co/case-studies/centr-fitness): How BMO Media elevated Centr's CRM strategy, generating over one million dollars in attributed CRM revenue by building a data-driven foundation to boost engagement, retention, and revenue during Black Friday and Cyber Week. Results: $1.9M+ in CRM-attributed revenue during the BFCM season, a 20% lift in trial-to-paid conversions, and 2.5x higher engagement year-over-year during key sale periods.
- [Birdy Grey](https://bmomedia.co/case-studies/birdy-grey): How BMO Media helped Birdy Grey grow through lifecycle marketing optimization.
- [Darc Sport](https://bmomedia.co/case-studies/darc-sport): How BMO Media helped Darc Sport scale retention marketing and drive revenue growth. Results: a 29.8% increase in SMS revenue after two months, an SMS subscriber list that nearly doubled to 41,000, and $7.89 in revenue per campaign message sent.
- [Kinetic Kings](https://bmomedia.co/case-studies/kinetic-kings): How BMO Media dramatically grew Kinetic Kings' email list and increased overall email revenue through new and expanded email automations.
- [Jukebox](https://bmomedia.co/case-studies/jukebox): How Jukebox increased email revenue by 45% year-over-year in Q4 through behavioral targeting, optimized flows, and fresh creative direction.
- [Liquid Death](https://bmomedia.co/case-studies/liquid-death): How BMO Media partnered with Liquid Death on lifecycle marketing initiatives.
- [Formuland](https://bmomedia.co/case-studies/formuland): How BMO Media helped Formuland optimize retention and lifecycle marketing programs.
- [Nursing Queen](https://bmomedia.co/case-studies/nursing-queen): How BMO Media helped Nursing Queen scale email marketing and drive year-over-year growth.

## Work & Portfolio
- [All Work](https://bmomedia.co/work): From first click to lasting loyalty — data-driven email, SMS, and retention marketing strategies built to convert and retain.
- [Our Place](https://bmomedia.co/work/our-place): Lifecycle marketing work for Our Place, the popular cookware brand.
- [Milk Bar](https://bmomedia.co/work/milk-bar): Lifecycle marketing work for Milk Bar, the dessert and bakery brand.
- [Calpak](https://bmomedia.co/work/calpak): Lifecycle marketing work for Calpak, the travel and luggage brand.
- [FUNBOY](https://bmomedia.co/work/funboy): Lifecycle marketing work for FUNBOY, the luxury pool float brand.
- [Pet Honesty](https://bmomedia.co/work/pet-honesty): Lifecycle marketing work for Pet Honesty, the pet supplement brand.
- [TravelPro](https://bmomedia.co/work/travelpro): Lifecycle marketing work for TravelPro, the luggage and travel gear brand.
- [Birdy Grey](https://bmomedia.co/work/birdy-grey): Lifecycle marketing work for Birdy Grey, the bridesmaid dress brand.
- [Omnilux](https://bmomedia.co/work/omnilux): Lifecycle marketing work for Omnilux, the LED light therapy brand.
- [Darc Sport](https://bmomedia.co/work/darc-sport): Lifecycle marketing work for Darc Sport, the streetwear and fitness apparel brand.
- [Almond Cow](https://bmomedia.co/work/almond-cow): Lifecycle marketing work for Almond Cow, the plant-based milk maker brand.
- [Albee Baby](https://bmomedia.co/work/albee-baby): Lifecycle marketing work for Albee Baby, the baby gear retailer.
- [Apothekary](https://bmomedia.co/work/apothekary): Lifecycle marketing work for Apothékary, the plant-based wellness brand.
- [BrilliantPad](https://bmomedia.co/work/brilliantpad): Lifecycle marketing work for BrilliantPad, the self-cleaning dog pad brand.
- [Formuland](https://bmomedia.co/work/formuland): Lifecycle marketing work for Formuland, the European baby formula retailer.
- [Fridays](https://bmomedia.co/work/fridays): Lifecycle marketing work for Fridays, the fashion brand.
- [Lucky Energy Drinks](https://bmomedia.co/work/lucky-energy-drinks): Lifecycle marketing work for Lucky Energy Drinks.
- [Sang Coffee](https://bmomedia.co/work/sang-coffee): Lifecycle marketing work for Sang Coffee, the Vietnamese coffee brand.
- [Spoonful of Comfort](https://bmomedia.co/work/spoonful-of-comfort): Lifecycle marketing work for Spoonful of Comfort, the soup and gift delivery brand.
- [Osmo Salt](https://bmomedia.co/work/osmo-salt): Lifecycle marketing work for Osmo Salt, the gourmet salt brand.
- [Marquis](https://bmomedia.co/work/marquis): Lifecycle marketing work for Marquis.
- [Centr](https://bmomedia.co/work/centr): Lifecycle marketing work for Centr, the fitness and wellness platform.
- [Aletha Health](https://bmomedia.co/work/aletha-health): Lifecycle marketing work for Aletha Health, the health and wellness brand.
- [Mate the Label](https://bmomedia.co/work/mate-the-label): Lifecycle marketing work for Mate the Label, the organic essentials brand.
- [Pleasures](https://bmomedia.co/work/pleasures): Lifecycle marketing work for Pleasures, the streetwear brand.
- [Heat.io](https://bmomedia.co/work/heat-io): Lifecycle marketing work for Heat.io.
- [Civil Regime](https://bmomedia.co/work/civil-regime): Lifecycle marketing work for Civil Regime, the streetwear brand.
- [Ria Eyewear](https://bmomedia.co/work/ria-eyewear): Lifecycle marketing work for Ria Eyewear, the eyewear brand.
- [Valentino Beauty Pure](https://bmomedia.co/work/valentino-beauty-pure): Lifecycle marketing work for Valentino Beauty Pure, the beauty brand.

## Playbooks & Guides
- [Email and SMS Orchestration](https://bmomedia.co/playbook/email-sms-orchestration): How to coordinate email and SMS as a single lifecycle program instead of two separate channels.
- [Post-Purchase Flow](https://bmomedia.co/playbook/post-purchase-flow): How to build a post-purchase experience that reduces buyer's remorse, lowers support volume, generates social proof, and lifts repeat purchase rate.
- [Klaviyo Flow Audit](https://bmomedia.co/playbook/klaviyo-flow-audit): How to audit Klaviyo flows and find the gaps costing you revenue.
- [Loyalty Program ROI](https://bmomedia.co/playbook/loyalty-program-roi): How to measure and improve the return on a loyalty program.
- [Win-Back Program](https://bmomedia.co/playbook/win-back-program): How to re-engage lapsed customers and recover revenue from an inactive list.
- [Subscription Retention](https://bmomedia.co/playbook/subscription-retention): How to reduce early churn and increase subscriber lifetime value.
- [Blog](https://bmomedia.co/blog): Articles and insights on lifecycle, retention, email, and SMS marketing.

## Platform Expertise
BMO Media is certified and partnered across the leading retention and e-commerce marketing platforms:
- [Klaviyo](https://www.klaviyo.com): Elite Partner — email and SMS marketing automation for e-commerce.
- [Attentive](https://www.attentive.com): SMS and email marketing platform.
- [Sendlane](https://www.sendlane.com): Email and SMS marketing automation for e-commerce.
- [Omnisend](https://www.omnisend.com): Omnichannel marketing platform combining email, SMS, and push notifications.
- [Braze](https://www.braze.com): Enterprise customer engagement platform for cross-channel messaging.
- [HubSpot](https://www.hubspot.com): CRM, email marketing, and marketing automation.
- [Postscript](https://www.postscript.io): SMS marketing for Shopify brands.
- [Yotpo](https://www.yotpo.com): Reviews, loyalty, referrals, and SMS marketing.
- [Okendo](https://www.okendo.io): Customer reviews and user-generated content.
- [Octane AI](https://www.octaneai.com): Quiz-based marketing and zero-party data collection for Shopify.
- [Shopify](https://www.shopify.com): E-commerce platform — BMO Media is deeply integrated with Shopify-based brands.
- [Recharge](https://www.rechargepayments.com): Subscription management and recurring billing for e-commerce.
- [Skio](https://www.skio.com): Subscription management platform for Shopify brands.
- [Appstle](https://www.appstle.com): Subscription, loyalty, and membership solutions for Shopify.
- [PostPilot](https://www.postpilot.com): Direct mail marketing automation for e-commerce.
- [Opensend](https://www.opensend.com): Anonymous visitor identification and retargeting for e-commerce.

## About
- [About BMO Media](https://bmomedia.co/about): BMO Media designs and optimizes lifecycle programs across email, SMS, and loyalty touchpoints, helping brands communicate with clarity and consistency at every stage. BMO Media's focus is retention, engagement, and lifetime value — the foundations of sustainable growth.

## Notable Clients
BMO Media has worked with brands including Our Place, Milk Bar, Calpak, FUNBOY, Pet Honesty, TravelPro, Birdy Grey, Omnilux, Darc Sport, Almond Cow, Albee Baby, Apothékary, Liquid Death, Nursing Queen, Strands Haircare, LA Clippers, Allegiance Flag Supply, James Michelle, MoonBrew, Centr, Jukebox, Kinetic Kings, Spoonful of Comfort, Sang Coffee, Osmo Salt, Mate the Label, Pleasures, Civil Regime, Ria Eyewear, Valentino Beauty Pure, Aletha Health, Formuland, and BrilliantPad, among others.

## Industries Served
BMO Media works primarily with e-commerce and DTC brands across a range of verticals, including food and beverage, health and wellness, beauty and personal care, fitness, fashion and accessories, streetwear, home goods, baby and kids, pet products, travel and luggage, and consumer packaged goods.

## Getting Started
- [Request an Audit](https://bmomedia.co/contact): Request a complimentary lifecycle audit — a personalized review of your retention strategy to help boost loyalty and repeat sales.
- [Book a Meeting](https://bmomedia.co/meeting-with-bmo): Schedule a meeting with the BMO Media team.
- [Careers](https://bmomedia.co/careers): BMO Media is always looking for sharp thinkers, creative problem-solvers, and data-driven marketers who care about craftsmanship as much as conversion.

## Social
- [LinkedIn](https://www.linkedin.com/company/bmo-media): BMO Media on LinkedIn.

## Legal
- [Terms of Service](https://bmomedia.co/legal/terms-of-service): BMO Media's Terms of Service.
- [Privacy Policy](https://bmomedia.co/legal/privacy-policy): BMO Media's Privacy Policy.