Case studies

Launch a brand-new rewards program across two markets at once, with a complete email and SMS lifecycle built to enroll members, keep them aware of what they've earned, and bring them back to spend it.

The Goal: Enter Q4 2025 driving year-over-year growth through email and SMS while protecting engagement during peak competition. The focus was efficient conversion of high-intent shoppers, scaling owned-channel attribution, and ensuring automations supported both immediate and long-term revenue.

James Michelle set out to drive year-over-year growth in email- and SMS-attributed revenue while improving engagement and efficiency as programs scaled. To support that growth, BMO Media focused on strengthening lifecycle performance, refining segmentation, and ensuring email and SMS worked together as a coordinated, omnichannel experience.

MoonBrew partnered with BMO Media during a period of rapid growth, when acquisition was accelerating but lifecycle systems hadn’t yet caught up. The task was clear: build a scalable retention engine that could support subscription growth, reduce early churn, and drive more revenue through automation rather than constant campaigns.

Centr partnered with BMO Media to elevate its CRM strategy and unlock stronger customer relationships. Together, the teams focused on building a data-driven foundation to boost engagement, retention, and revenue during high-impact sales periods like Black Friday and Cyber Week.

Darc Sport's adoption of Attentive for SMS marketing and Klaviyo for email marketing resulted in impressive growth, with a doubling of their subscriber list, a significant increase in revenue, and consistently high engagement rates across both channels.

Working with BMO Kinetic Kings was able to dramatically grow their email list, and increase overall email revenue. Their new and expanded email automations are valuable business assets that will continue to help scale their business year over year.

How Jukebox Increased Email Revenue by 45% YoY in Q4.

Liquid Death was looking for a way to generate more email contacts, get users to repeat purchase, and convert their large list of prospects. We had over 110k prospects in the existing email list, so there was a ton of opportunity to engage these users.

How BMO turned Formuland’s email channel into a top-performing channel and built the foundation for even greater performance heading into Q4.

In collaboration with BMO Media, Nursing Queen achieved a remarkable increase in top metrics. Enhanced email deliverability and finely-tuned automations nurtured relationships, resulting in heightened conversions, revenue and engagement.